Operational systems & SOPs
Turn the work that only lives in your head into documented, repeatable processes — so the business runs without you in every decision.
Fractional COO
You need operational leadership, but a full-time COO costs six figures and you're not there yet. I run six of my own businesses on one operating system — and I'll build and run yours the same way. Operator, not advisor-only.
The same Business OS Nick runs across his own portfolio — built and operated for you.
The role
A part-time COO covers the operational ground an owner shouldn't be stuck in — and a good one builds the machine instead of just diagnosing it.
Turn the work that only lives in your head into documented, repeatable processes — so the business runs without you in every decision.
Clean books, a real-time cash position, and the three or four numbers that actually predict the month — surfaced weekly, not at year-end.
Invoicing, receipts, email triage, reporting, follow-ups — the repetitive work gets automated so your team spends time on what earns.
Define roles, write the playbooks, and build the delegation layer so you can hand off work without it falling apart the moment you look away.
A standing cadence — briefings, metrics review, priorities — that keeps the business moving forward instead of lurching from fire to fire.
Pick the right software, kill what you don't need, negotiate the contracts, and own the stack — so you're not paying for tools nobody uses.
Want the full menu of how this gets delivered? See services & pricing →
The difference
Most fractional COOs sell you a strategy and a Notion doc, then leave you to execute it. That's the gap where good plans go to die.
Shows up for a call, asks good questions, hands you a deck and a roadmap, and bills for the meeting. The work — building the systems, wiring the automations, keeping the books current — still lands on you and the team you don't have time to manage.
Builds the operating system, connects your bank, stands up the automations, writes the SOPs, and runs the weekly rhythm — then keeps running it. You get the outputs, not a homework assignment. I do the same thing for my own six businesses every day.
The engagement
It starts with a paid assessment so we both know the work is real, then settles into a monthly operating rhythm.
A $499 deep look at your operations, books, and bottlenecks. You leave with a prioritized plan whether or not we continue.
I stand up the operating system: books, KPIs, automations, SOPs, and the reporting you've been missing.
A monthly retainer keeps it running — weekly briefings, current books, automations maintained, decisions made.
Monthly P&L and cash position, quarterly strategic review — so the numbers drive the next set of moves.
What it costs
A real operator at a fraction of a full-time COO's salary — no benefits, no equity, no overhead.
The front door. A paid deep-dive into your operations with a prioritized build plan.
$499one-time
The ongoing fractional COO retainer — your back office and operating rhythm, run for you.
$500–$1.5k/mo retainer
If you have the hands to execute and just need the operational brain on call.
Customsee advisory
Curious what a system like this actually looks like in the wild? See the portfolio →
Common questions
It varies by what you need, but most engagements land between a handful of hours a week and roughly a day a week. Because the system does the repetitive work — books, reporting, follow-ups — far less of the time goes to manual labor and far more to decisions and building. You pay for outcomes and a standing operating rhythm, not a timesheet.
No long contract. It starts with a one-time $499 assessment, and the retainer is month-to-month — cancel any time. Nothing breaks if you stop: the system runs on your machine and your accounts, so it stays yours.
Both — strategy plus execution. I set the operational strategy and the KPIs, then I build the systems, wire the automations, keep the books current, and run the weekly rhythm. That's the whole point: most fractional COOs stop at advice and hand you the to-do list. I run the to-do list. If you only want the strategy half, the advisory track covers that.
A part-time operations manager executes within systems someone else designed. A fractional COO designs the systems, sets the numbers that matter, and owns the operating rhythm — then executes too. You get the leadership altitude and the hands-on build in one seat, at a fraction of a full-time hire's cost.
Start with the $499 assessment. You'll get an honest read on your operations and a prioritized plan — whether or not we work together after.
Questions? Email nick@bradfieldenterprises.org — we reply same day.